Please read carefully

• Enrolments are processed on a first come first serve basis.
• No re-enrolments (rolling enrolments from term to term) will be offered.
• Please enrol via the online booking system. We offer limited enrolments for those with no computer access. Please visit the Health Promotion website to access the Healthy Lifestyle homepage.
• Receipts and any correspondence is emailed to you after your enrolment has been processed.
• All courses will require participants to complete a Pre-Exercise Questionnaire. Completion of a Medical Clearance Form will only be required for those participants who answer 'Yes' to any of the Pre-Exercise screening questions, then you are required to have your Doctor complete the Medical Clearance Form provided by Healthy Lifestyle. In this case, enrolment cannot be processed without a signed Medical Clearance.
• Medical Clearance is only valid per calendar year. New Medical Clearance will be required and can be requested directly by our Exercise Leaders if your health status changes.
• Healthy Lifestyle classes are not suitable for people with cognitive impairment, dementia or walking aids.
• Classes are not held on public holidays.
• Courses vary in duration between 9 and 10 weeks. Please refer to the Term brochure for specific information about course durations before enrolling.

• By enrolling in our physical activity program you agree to abide by our rule and conditions and to be courteous to other participants, Leaders, guests and venue staff. You are agreeing to be guided by our trained Leaders in participating in our physical activity program chosen by you. You will participate to the best of your ability and advise the Leader of any difficulties or concerns you may have in your participation in the various exercises.

• COVID-19
• An infection, contagious illness or condition.
• Physical ailment, such as tinea, an open cut, sore or wound.
• Incontinence - for water based classes only.
• Other risk, however small, to other participants, Leader/s and guests.

• That you are physically able to participate in that class/es.
• That you know of no medical or other reason why you cannot or should not participate in that class/es.
• To provide a signed Medical Clearance Form completed by our doctor, where required.

• Healthy Lifestyle reserves the right to determine whether a participant is safe and suitable for the course in which he/she has enrolled. Where possible, a more suitable course will be offered or a refund will be issued.
• Healthy Lifestyle reviews the viability of each class prior to the commencement of term.
• If Healthy Lifestyle cancels a course and a suitable alternative is not available, a full refund of your course fee will be issued.
• If Healthy Lifestyle cancels an individual class/es due to leader illness or a venue issue, we will endeavour to find a replacement leader/venue. If it is not possible to secure a replacement Leader/venue a class refund will be issued.

• Healthy Lifestyle does not accept responsibility for participants' non-attendance of classes due to changes in personal or business circumstances/commitments during the term
• Healthy Lifestyle is unable to offer make-up classes or credits for non-attended classes
• An administration fee of $20.00 will be charged for all participants refund requests
• Participants who withdraw from a course with at least 5 working days' notice before the course begins may request a refund
• In the event that you are unwell an unable to attend your class/es a refund may be requested. Refund requests will be processed for medical reasons only with an accompanying medical certificate
• Please allow 4 to 6 weeks processing for all refund types